For the last 27 years First Service Carolina has been providing business around the Triangle and eastern North Carolina with top-tier IT Support and Managed Services. Our suite of managed services offerings can be used for complete, one-vendor site support or to supplement your current IT staff. Discover some of our IT and Managed Services solutions below, or find out a bit more about our process.
Serving the Triangle for Over 25 Years
We manage and maintain our client’s computers, networks and other components of their IT infrastructure so that they are always secure, up-to-date and functioning properly. We ensure that our customer’s data has been recently backed up and is stored in multiple locations so that it will always be preserved in the event of a system failure or any sort of catastrophic event. Learn more about our IT Support solutions
First Service has tools and network devices that prevent computer security threats like malware or viruses from breaching your network and to eliminate them if they do. Our Managed Services offering combined with industry leading solutions, such as firewalls and content filtering devices, enable us to identify and resolve issues before they ever have a chance to cause any damage. Learn More about our computer and network security solutions
Our experienced team of certified network engineers will design, implement and monitor your network. We go the extra mile to ensure that your network is safe, secure and never goes down. Our automated monitoring systems allow us to address issues before they become problems. Learn more about our Network Support Services.
Cloud technologies allow your business to reduce investment in hardware, predict costs of IT expenditures, improve flexibility, location independence, security, and they require minimal maintenance. We embrace individual solutions, hybrid cloud implementations, and full cloud deployments. Cloud Services
Whether your business is part of an industry that mandates a specific set of standards for your technology like HIPAA, Sarbanes Oxley and PCI Data Security Standards, or you just need help navigating the complex world of software licensing, First Service can help. In the last 25 years we have worked with almost every imaginable industry and are experts when it comes to helping businesses keep their licensing in order. Compliance Solutions
Your modern business requires a modern telephone system – we have the experience to recommend the right system for your business. Our advanced telephony systems support features like a single auto attendant for multiple office locations, a cellphone app for your office line and mobile conference calls. Telephony - Cloud based PBX and VOIP
I have loved working with First Service for the last 11 years. The technicians are knowledgeable, courteous, and personable and will walk you through every step of the issue. We’ve had them help us with peer to peer workstations, installing our first server, setting up new computers, managing Outlook groups, and helped our employees setup e-mails on their cell phones. First Service has saved our company a ton of money over the years by limiting our computer down time and making it possible to not have to employ a full-time employee for our technical issues.
– Julie Snead, Absolute Transportation, LLC, Raleigh, NC
First Service has helped us with several computer needs this year. They are professional and very prompt with their service. They have been able to easily resolve our computer issues that have occurred and it has been helpful to have someone to easily contact and rely on for assistance with these issues.
– Kitchen and Bath Galleries, Raleigh, NC
We have been clients of First Service for many years. They have kept our computers running 24/7 and even replaced our network on an emergency basis when we had a serious electrical malfunction in our building. Mike and his team have earned our trust and strongest recommendation. We could not operate for long without their help.
– George Lennon, Lennon, Camak, & Bertics, PLLC
For more than twenty years, First Services has been our one-stop partner for everything related to our computer and phone systems. They are prompt, knowledgeable, and generous with their time and talents.
– Holly Richard, The Tammy Lynn Center, Raleigh, NC
3933 Arrow Drive, Suite 100
Raleigh, NC 27612
Monday - Thursday : 8:30am - 5:30pm
Friday : 8:30am - 5:00pm
Saturday - Sunday : Office Closed
Operations Continue 24x7