A constant connection is the best partner in business. How are you connected?

First Service Carolina understands the benefits of being connected. The age of smartphones has changed the way that businesses reply to clients. The faster you can respond to texts, emails, phone calls, tweets, or any other communication the more professional your business looks. Traditional phone systems have you tethered to a desk to answer calls, but modern systems have a rich feature set that compliments your 21st century business.


Your phone system should not be like it used to be

Female phone operator

It used to be...

that the only way your call would make it where it needed to go was through an operator. In large companies this meant having someone on staff whose sole responsibility was to answer the phone and transfer calls. Features like Auto-attendant and call forwarding have replaced the need for someone on staff to handle phone duties.

It used to be...

that the equipment required to run a large phone system was the size of a room. As time has gone by advancements in technology have decreased the overall size of these pieces of equipment. Modern on-site PBX (Private Branch Exchange) systems take up the same square footage as a server rack, but can still be too large to be practical for a small business. New technology like VOIP (Voice Over Internet Phone) and Hosted PBX allow businesses of any size and scale get world class results from a piece of equipment that fits on the desktop.

Female phone operator
Female phone operator

It used to be...

that your phone only did one thing; make calls. Sometimes it didn’t even do that well. Now we expect our phones to do so much more. The advent of the Smartphone gave people a thousand new ways to use a decades old piece of technology. Modern Hosted PBX providers have incorporated a number of these innovations into the newest generations of desk phone. Touch screen displays, caller ID, speed dial, and a call directory come standard on a number of handsets. Companies like RingCentral have modernized the PBX system with innovative features like auto-attendant, mobile forwarding, business SMS, and video conferencing.

Call First Service today to set up a Consult and see which Telephony products work for you.

Our services are available for multiple office installs, including reaching international staff through a single auto-attendant. First Service’s VOIP systems are scalable to support anything from small startup firms to several hundred user corporations. We feature Polycom and Cisco handsets on both a local management platform and a hosted PBX solution. Our telephony systems can utilize your existing T1 / Digital circuits, or Fiber Internet circuits from Spectrum, EarthLink, or other carriers.

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