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IP Telephony

First Service is proud to be a Cisco Premier reseller for IP Telephony. This year, almost 90% of new U.S. commercial telephone systems purchased will be IP telephony based, and Cisco is the industry leader in both technology and units sold. Simply put, IP Telephony includes traditional voice communications as part of the data network. This combination immediately enables voice to be included as part of client records and empowers software to improve your business processes and client service. Voice can be sent with data routed to other offices eliminating toll charges. Elimination of the old voice wiring and hardware dramatically improves management and maintenance.

Products within the IP Telephony portfolio include:

• Cisco Multiservice Access Routers.
• Cisco Aavid Voicemail Solutions.
• Cisco Wired and Wireless Handsets.
• Cisco Power Over Ethernet (POE) Switches.
• Cisco TAPI Interface for Outlook and Office Automation Integration.
• Microsoft Small Business Contact Manager and Cisco Connector.
• Cisco Wireless Access Points.
• Cisco Quality of Service (QOS) Software.

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