Hurricane Matthew and the Importance of Backup and Disaster Recovery (BDR)

In All by Mike Abbott

The weekend of October 8th will not soon be forgotten in eastern and central North Carolina. The Tarheel state saw torrential rains, high winds and serious flooding that resulted in widespread destruction and, sadly, 7 deaths in our state as well as many more further south and in the tropics. For all of us, this event serves no matter how invulnerable we may feel in this modern day and age, nature can be an overwhelmingly powerful destructive force.

When Monday morning came around, we had quite a lot of work to do – both Raleigh and (especially) Fayetteville were hit hard by flooding and some of the our clients were seriously affected by it. As Duke Energy and various Internet service providers scrambled to restore service to those customers who were without it, our technicians set out to help clients reset firewalls, servers and wireless access points that were causing trouble with the networks in which they were running. A few of our clients whose businesses were hit especially hard by the storm and subsequent flooding ended up with network hardware and workstations that were exposed to water. As you can imagine, those devices did not power back on and will need to be replaced.

The following is a short checklist of what needs to be done in order to ensure that your data is protected in the event of a catastrophe like Hurricane Matthew:

1) Make sure that you are backing up your server(s) and/ or workstations regularly

2) Test your backup regularly to ensure that it is being made consistently and without error.

3) Make sure that you have an off-site backup – the further away the better. This can be in the form of the cloud, or a secondary off-site server.

4) Use high quality hardware and partner with vendors with a well-established track record of reliability for services like cloud storage.

5) Keep your network hardware elevated at least a few inches off the ground; this way, a room can be flooded, but then your equipment won’t be completely ruined by a couple of inches of standing water.

If you really want to make certain that your data is secure, partner with an IT support firm like First Service Carolina. We will help you create a plan for backup and disaster recovery that conforms to the specific needs of your business – we’ll even test your backup at regular intervals to ensure that it is complete and being made successfully. If you are concerned about network downtime in the advent that you need to restore from a backup, we can talk to you about one of the most impressive solutions that we offer our clients – Datto’s complete data protection platform with failover capability. These devices and the service attached to them is truly remarkable; not only will they back up you data once every thirty minutes, but they will also step in as if it were a tag team wrestler and perform the function of a server if one in your network goes down. In addition to the regular local backups, the Datto device will send a daily backup to the secure cloud that it hosts in case the a fire or some other disaster causes serious damage to your network, As a side note, those regular backups can come in very handy if you find your businesses network has been infected with ransomware. All you have to do is find the time that the ransomware made it onto the network and restore from the backup that was made just before that happened.

If you consider preserving your company’s data truly important and would like to protect it against natural disasters and malware, give us a call at 919.832.5553. We would love the opportunity to sit down with you and talk about the options available to you in terms of backup and disaster recovery. While we are there, we would be more than happy to provide you with a free network assessment, give us a call today!